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Feedback & Survey

NPS Survey template

How likely are you to recommend us?

Give us a score from 0 to 10 and tell us the main reason for it.

Best for: Small Businesses Marketers Agencies Product Managers Sales Teams
Preview of the How likely are you to recommend us? form: 5 fields, How likely are you to recommend us to a friend or colleague?, What is the primary reason for your score?, How satisfied are you with our customer support?, How would you rate the quality of our product/service?, Email (optional), then a Submit Survey button. How likely are you to recommend... How likely are you to recom... What is the primary reason ... How satisfied are you with ... How would you rate the qual... Email (optional) Submit Survey

5

Fields

3

Required

3

Field Types

No

Multi-Step

Why Use This Template

  • Track the one metric that predicts growth — Net Promoter Score
  • Identify promoters to turn into advocates, and detractors to save
  • Benchmark customer loyalty over time with a proven methodology

Common Use Cases

  • Quarterly or annual customer loyalty measurement
  • Post-onboarding satisfaction checks for new customers
  • Churn risk identification for subscription businesses

Form Fields

How likely are you to recommend us to a friend or colleague?

Choice Required

11 options

What is the primary reason for your score?

Long Text

How satisfied are you with our customer support?

Choice Required

5 options

How would you rate the quality of our product/service?

Choice Required

5 options

Email (optional)

Email

Submit button: Submit Survey

Success message: Thank you for completing our survey! Your feedback helps us improve.

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